Refund and Returns Policy

At Ovtidose Real Estate, we strive to provide excellent real estate services and ensure customer satisfaction. This Refund and Return Policy outlines the conditions under which refunds may be provided. By using our services, you agree to the terms stated below.

1. General Policy

Due to the nature of real estate transactions, refunds are generally not provided once a transaction has been completed. However, exceptions may apply under specific circumstances as outlined in this policy.

2. Refund Eligibility

Refunds may be considered in the following cases:

• If a service was not provided as described due to an error on our part.
• If a duplicate payment was made by mistake.
• If a transaction is canceled before any substantial service has been delivered.
• If a legal requirement mandates a refund.

Refund requests must be submitted within 15 days of the initial transaction.

3. Non-Refundable Services

The following services are non-refundable:

• Completed real estate transactions (sales, leases, rentals, etc.).
• Fees for property listing and marketing services once they are published.
• Consultation or advisory fees after the session has taken place.
• Third-party fees paid on behalf of the client (legal, regulatory, or financial services).

4. Process for Requesting a Refund

To request a refund, follow these steps:

1. Contact us at [Insert Contact Email] with your transaction details.
2. Provide a detailed reason for the refund request.
3. Our team will review your request and respond within [Insert Timeframe] business days.
4. Approved refunds will be processed within [Insert Timeframe] business days via the original payment method.

5. Chargebacks and Disputes

If you initiate a chargeback without first contacting us for resolution, we reserve the right to dispute the claim and take necessary legal action. Please reach out to us before initiating a chargeback to resolve any concerns amicably.

6. Modifications to this Policy

We reserve the right to update or modify this Refund and Return Policy at any time. Continued use of our services after changes are made constitutes acceptance of the revised policy.

7. Contact Information

For any questions or refund requests, contact us at:

Ovtidose Real Estate
Website: www.ovtidose.com/realestate
Email: contact@ovtidose.com
Phone: +8801748597340